A new system is a big decision. See it at true size first.

Not automatically. We weigh the age, the cost of the repair in front of us, the refrigerant it uses and what it is costing you monthly. If a $400 repair buys three more summers, we will tell you to make the repair — our technicians are paid the same either way.

A Manual J load calculation — square footage, orientation, window area, insulation, duct condition and infiltration. Not “what was here before,” because oversized systems short-cycle: they cool the air without running long enough to pull the humidity out, and you get a house that is cold and clammy.

Rarely. Modern outdoor units are matched to a specific indoor coil and blower to hit their rated efficiency. Mixing an old coil with a new condenser gives up the efficiency you paid for and can void the warranty.

SEER2 is the current efficiency rating, measured under conditions closer to how equipment actually runs. Higher is cheaper to operate, but the payback depends on your runtime hours — in San Antonio, where the system runs most of the year, the higher tiers make sense far more often than they do up north.

Usually, yes. Spring and fall are when we have the schedule to plan an install properly, and manufacturer promotions tend to land then. Replacing in the middle of a July emergency costs more because it is an emergency, not because we charge differently.

SMART AC is a home comfort monitoring and maintenance program that helps Cowboys AC keep a closer eye on your HVAC system. Depending on your membership level, the program can include annual maintenance, priority scheduling, member repair discounts, 24/7 support, and smart sensors that monitor your system for potential issues.

SMART AC monitoring is designed to track system performance and alert our team when something looks off. These alerts may help identify issues related to airflow concerns, temperature changes, humidity changes, system performance problems, sensor battery status, and potential maintenance needs. They are not always emergencies, but they are worth checking — the goal is to catch problems early, while they may still be easier to fix.

For Detect members, your smart sensors need working batteries to keep monitoring active. If a sensor battery runs low, Cowboys AC may contact you with simple replacement options. You may be able to replace the battery yourself, or our team can take care of it during a maintenance visit. Call or text (210) 495-7771 and we will walk you through it.

Pick the unit here, then tap "See it in your yard" on your phone (on a desktop you get a code to scan). Scout opens your phone’s camera, you point at the ground where the unit goes, and it appears at its real size. Walk around it, drag it into place, and share the link with whoever helps you decide.

Yes. Repairs, air-quality equipment and full systems can all be financed — in-house plans approved by us, or partner lenders with terms up to 15 years. Wisetack shows options on a soft credit pull, so looking does not touch your score.

Priority scheduling when every crew in the county is booked, no after-hours premium, maintenance visits tracked for you, and a discount on repairs — for $24.99 a month. In August, the priority is the part that matters.