Texas winters hit quick and hard. When the furnace or heat pump goes down we find the real problem — ignitor, blower, board or refrigerant — and get the heat back on before the kids get home.
Texas heating seasons are short, which is exactly why problems go unnoticed until the first hard freeze — the night everyone in the county calls at once.
A furnace burns fuel a few feet from the air your family breathes. Anything we find on the safety side gets shown to you, in plain language, before we talk about comfort.
More of them, with numbers, on the questions page →
It is defrosting. The outdoor coil ices in cold damp weather and the system briefly reverses to clear it. A few minutes is normal; a permanent draft is not.
Electric strips use several times the power of the heat pump itself. They are meant to assist in a cold snap, not run daily — if yours is always on, something is wrong.
Take it seriously. If a CO alarm sounds, leave and call from outside. On every gas heating call we inspect the exchanger, combustion and venting.
Once a year, before the first cold snap. Most no-heat calls in January trace back to something a fall visit would have caught.
Yes — gas, electric, straight-cool with strips, and dual-fuel. Every major brand, not just Trane.
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